About

WHO WE ARE

About Orient

YOUR RELIABLE UNDERCARRIAGE PARTS SUPPLIER

 

Yantai Orient Heavy Industry exclusively specializes in producing high-quality Undercarriage Parts for tracked heavy construction machinery such as Drilling rig, Mining excavator, Mining bulldozer and Crawler crane.

 

Our main products include Track shoe, Track chain, Track roller, Carrier roller, Sprocket, Idler and Chain guide, compatible with world famous brands like Bauer, Soilmec, Liebherr, Mait, IMT, CMV, Casagrande, Atlas copco, Sany, XCMG, Zoomlion, Jintai, etc.

 

Guided by the value of customer-oriented, based on the principle of excellence and trust, with the advanced production equipment, mature casting and forging technique, we are committed to providing competitive and agile service, aimed at creating high-quality undercarriage parts.

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WHY US

24/7 Customer Support

Round-The-Clock Support: We Offer 24/7 Personalized Service Vip Customer Service, Ensuring That Clients Can Receive Immediate Assistance Anytime, Anywhere.

Dedicated Account Manager: Each Vip Client Is Assigned A Dedicated Account Manager Who Handles Everything From Initial Inquiries To Post-Sales Support, Providing A Personalized Service Experience.

Multi-Channel Communication: We Support Various Communication Channels, Including Phone, Email, Wechat, Whatsapp, And Skype Ensuring Clients Can Reach Us Conveniently.

Customized Service, Logo, Color, Etc.

Brand Customization: We Provide Comprehensive Customization Services, Including Imprinting Client Logos, Selecting Specific Colors, And Tailoring Designs To Ensure The Products Align With The Client's Brand Identity.

Personalized Packaging: Custom Packaging Designs Are Available To Enhance Brand Recognition And Market Competitiveness.

Flexible Customization Options: From Product Specifications To Aesthetic Designs, We Offer A Wide Range Of Customization Options To Meet Unique Client Needs.

Engineer With 30 Years Of Experience

Experienced Engineering Team: Our Team Of Engineers Boasts Over 30 Years Of Industry Expertise, Excelling In Product Design, Mitch, And Optimization.

Technical Support: We Provide End-To-End Technical Support From Product Design To Manufacturing, Ensuring Every Step Meets The Highest Standards.

Continuous Innovation: Our Team Is Committed To Ongoing Research And Development, Keeping Us At The Forefront Of Industry Advancements.

Reasonable Price

Cost-Effective Solutions: We Offer Competitive Pricing, Ensuring Clients Receive High-Quality Products At Reasonable Costs.

Transparent Quotations: All Quotes Are Transparent With No Hidden Fees, Allowing Clients To Understand The Breakdown Of Costs Clearly.

Flexible Payment Options: We Support Various Payment Methods, Such As Wire Transfers, Lc, And Alibaba To Accommodate Client Preferences.

Specialized In Export Operations For 10 Years

Extensive Export Expertise: With Over A Decade Of Export Experience, We Are Well-Versed In International Trade Processes And Market Requirements Across Different Countries.

Global Logistics Network: We Collaborate With Multiple International Logistics Providers To Ensure Safe And Timely Delivery Of Goods.

Strict Quality Inspection

Stringent Quality Control: Every Stage, From Raw Material Procurement To Finished Product Delivery, Undergoes Rigorous Quality Inspections.

International Certifications: Our Products Are Certified With Iso, And Other International Standards, Ensuring Global Quality Compliance.

Continuous Improvement: Regular Quality Audits And Improvements Are Conducted To Maintain And Enhance Product Standards. 

Warranty

Comprehensive After-Sales Support: We Provide Installation Guidance, Usage Training, And Technical Support To Ensure Clients Can Use Our Products Effectively.

Rapid Response: Our After-Sales Team Is Available 24/7 To Address And Resolve Client Issues Promptly.

Warranty Policies: Clear And Comprehensive Warranty Policies Are In Place To Protect Client Interests.

Our Values

  • Values IMG 1

    Quality First

    We design products that work well under extreme conditions. From raw material selection to processing and manufacturing processes, every step is strictly executed in accordance with industry benchmarks. Our chassis components are durable and trustworthy.

  • Values IMG 2

    Customer Oriented

    We guarantee that customers get a satisfactory service experience. Every detail of the product size is measured on-site when visiting customers. We have 20 years of customer service experience and OEM customization capabilities. Support after-sales service and troubleshooting services

  • Values IMG 3

    Integrity Action

    No fine print, no surprises. Contracts are transparent, quotations include cost details, and partnerships thrive in common growth. We earn trust by delivering on our promises - high-quality materials, fair pricing, and double service.

  • Values IMG 4

    Sustainability Commitment

    We focus on sustainability through energy conservation, environmental protection, and waste recycling. By optimizing production processes, we reduce energy consumption and carbon emissions. We adopt low-pollution manufacturing methods, eco-friendly coatings, and noise-reducing designs. These efforts lower production costs, promote the circular economy, and contribute to sustainable development.

Our Mission

Increase productivity: Our reinforced crawler chain can increase continuous operation time by 30%.

Reduce costs: Proprietary modular design reduces the cost of maintenance downtime.

Provide quality service: Provide first-class service throughout the process.

Our Vision

Serving the global rotary drill undercarriage market, providing breakthrough solutions that maximize uptime and transform equipment return on investment.

Our Factory

Our Factory
Our Factory
Our Factory
Our Factory
Our Factory
Our Factory
  • Can we use our own shipping agent?

    Yes, you can. We cooperate with many forwarders. If you need, we can recommend some forwarders to you and you can compare the price and service.

  • What is your delivery time?

    If there are any parts in stock , our delivery time is only 0-7 days. For customised products: usually within 25 days of production.

  • Which shipment way does your company provide?

    Sea, train, truck, air, express.

  • What about Quality Control?

    For all products, we have a complete QC system. From the selection of raw materials for products - production process and equipment - quality inspection before delivery, all processes are strictly controlled until the completion of packaging to ensure high-quality products for customers.

Certificates

Certificates
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Certificates